Frequently Asked Questions
Where are you located?
We are located in Maple Ridge and serve the entire Lower Mainland and Fraser Valley from Horseshoe Bay to Hope.
What does it cost?
Please refer to our Pricing page for a detailed outline of all our services. and fees
Where do you take the deceased?
Your loved one will be transported into our facility at the crematorium in Maple Ridge. Once the paperwork is processed and completed, and the 48 hours are passed, we will schedule them for cremation.
How long does it take?
Legally, the cremation can only take place 48 hours after the time of death and all authorization documents are completed. There can be occasional delays such as getting the required release from hospitals or medical certificates from ad doctor or coroner. However, typically, the cremated remains of your loved one will be returned to you within 7 days. We will contact you should something like this occur and plan the delivery of the cremated remains accordingly.
Can we arrange a viewing, visitation or to witness the start of the cremation?
Definitely. We can plan for the witness cremation in our viewing suite at the crematorium. There are, however, additional costs for these services which you can see in our Pricing list
What if I want to bury the ashes?
Every local cemetery has the option to bury ashes and we would be happy to refer you to any one of the several small, private cemeteries in the area.
What are the restrictions on scattering ashes?
You may scatter the ashes anywhere you like as there are no federal or provincial regulations that prohibit the scattering of cremated remains, even in places such as federal or provincial parks.
You can always scatter the ashes on your property, just remember that if ownership changes, you most likely would not have access to it which may cause emotional difficulty or pain for those who considered that land a place of pilgrimage.
These are very important decisions to carefully consider while some like the idea of scattering on land or water, these are irreversible decisions. Some people do come to regret that decision and wished they had a permanent memorial site. Memorial gardens at a cemetery is something to consider. In most cases, they are dedicated for this purpose. They could also authorize a plaque or marker be placed in honor of your loved one which would allow you to have a permanent memorial space.
What if we don’t want the ashes back?
That’s no problem. Every year, we do a few boat charters to scatter ashes at sea. When this is done, we will deliver a certificate of scattering which will also have the longitude and latitude of where your loved one’s cremated remains were scattered. You can take a look at our Pricing page for further information about this service.
What if I want you to ship the ashes to another family member?
We can definitely do that, however, the shipping and handling charges are extra. You are also able to have us divide the ashes into smaller keepsake urns so multiple people in the family can keep a part of their loved one. If this is something you are interested it, you can let us know and we can discuss it further.
What if I would like to have a funeral service?
Usually our clients plan for a memorial service on their own after cremation has occurred. However, the chapel at the crematorium can be scheduled for a celebration of life or traditional funeral if this is something you would like us to arrange for you. Whichever option you select, we are here to assist you.
What if I want to publish an obituary?
Complementary posting on our Tributes page is included in our service fees. We can help you get it in the local newspaper as well. You can click Here for assistance on how to write a meaningful tribute.